Replicon TimeAttend Software Review

Replicon TimeAttend Review
4.3
4.3 of 5 stars 1 review
  • Pricing
    (4.5)
  • Features
    (4.5)
  • Support
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Pros

  • Robust time tracking, timesheet, and time off features
  • Affordable and scalable pricing
  • Powerful reporting tool
  • Easy-to-use shift scheduling
  • Solid Mobile apps
  • User-friendly interface
  • Good customer service

Cons

  • Moderately time-consuming setup
  • Dated user interface
  • Sign-in kiosk (CloudClock) available only for iOS devices

ABOUT

Replicon Inc is a time management software provider with over two-decades-worth of experience behind it. The company has several products, one of which is TimeAttend. As the name suggests, the TimeAttend platform helps businesses streamline and automate the process of recording their employee’s time and attendance. The company was started by the husband-wife duo of Lakshmi Raj and Raj Narayanaswamy, both engineering graduates from small towns in India who migrated to Canada for work.

Like many innovations before theirs, the idea for their company was born out of necessity. The couple had a software consulting business and found themselves hampered by annoying administrative tasks such as managing their timesheets so they could get accurate payments from their clients. To save time, the enterprising duo decided to automate the process. They worked on their consulting projects during the day and developed their automation product at night.

Realizing that what was a pain point for the two of them would undoubtedly be more so for larger companies, the pair offered their product to several of their customers. Bolstered by the positive response they received, the duo launched its product in Calgary, Canada, in May 1998. The bootstrapped company has since gone from strength to strength with clientele in 70 countries, a global workforce, and offices in Calgary, Toronto, San Francisco, and Bangalore. Currently, the software is being used by over 7800 businesses worldwide, which amounts to a whopping of 1.5 million users.

Who is Replicon TimeAttend For?

The platform’s client list is an impressive one and boasts of names such as Siemens, Expedia, Facebook, and British Gas. This big name list does not mean only enterprise-level businesses can use the software. On the contrary, the platform’s pricing structure allows all kinds of companies, from small and medium enterprises to large corporations. Along with tiered pricing, TimeAttend also has an extensive feature set ranging from basic time tracking tools to more advanced ones such as custom accruals and employee scheduling. This variety meets the feature requirements of a range of business sizes and that of an array of industries, from non-profits to construction companies. Given the modular organization, it is also a software that businesses can grow with.

PRICING

Replicon’s TimeAttend platform has four pricing plans. Surprisingly, the company does not offer its users an annual subscription. It also does not provide a free plan. However, users can try out the software’s features with a 14-day, credit-card free trial. The free trial gives you access to all the app’s tools. What is also nice is that you can try any of the company’s other offerings such as its project management or accounting products too, while you are trialing its time and attendance features. Being a pay-as-you-use service, you can cancel your subscription without any legal repercussions or cancellation fees.

Here is a comparative look at TimeAttend’s pricing plans:

 

Plan

Quickstart

Plus

Workforce Management

Global Time & Gross Pay Automation

Users

Up to 5 users

Unlimited

Unlimited

Unlimited

Price

$30/Month

$8/User/Month

$12/User/Month

Custom Pricing

Time Tracking

Yes

Yes

Yes

Yes

Punch In & Out

Yes

Yes

Yes

Yes

Punch Policies

Predefined

Customizable

Customizable

Customizable

Book Time-Off

Yes

Yes

Yes

Yes

Pay Rules & Codes

Predefined

Customizable

Customizable

Customizable

Office Scheduling

Yes

Yes

Yes

Yes

Approvals

Predefined

Customizable

Customizable

Customizable

Inbuilt Reports

Yes

Yes

Yes

Yes

Custom Reports

Yes

Yes

Yes

Timesheets

Yes

Yes

Yes

Organization By Department & Employee Type

Yes

Yes

Yes

Custom Pay & Validation Rules

Yes

Yes

Shift Scheduling

Yes

Yes

Custom Logos

Yes

Yes

Multiple Languages & Currencies

Yes

Yes

Global Templates & Pay Rules Library

Yes

Mobile App

Yes

Yes

Yes

Yes

 

FEATURES​

  1. Time Tracking
  2. Timesheet Management
  3. Time Off Management
  4. Scheduling Features
  5. Employee Portal
  6. Analytics

1. Time Tracking

The TimeAttend platform allows employees to record their working hours by punching in at the start of their shift and punching out when they stop work. This punching can be done using both desktop and mobile applications. Alternatively, you can set up a check-in kiosk utilizing the software’s CloudClock feature. This tool essentially allows you to turn a tablet into a time clock. Importantly, it comes with several features that eliminate time theft. For one, you can require employees to sign in with image capture. For another, you can set geo-fences to ensure that they are punching in from their designated location. The software automatically keeps an audit trail of images and locations for managers to ensure no buddy punching is going on. This feature, however, is presently only available for iOS devices.

Employees can also record time spent on breaks along with any changes in activities within a shift. What’s nice is that the software allows you to set up multiple break types and activities with different designations and pay statuses. Supervisors can see and confirm all the time punches made by their charges in real-time. They can also add, delete, or edit punches if needed. Crucially, the system retains an audit trail of all the edits made, safeguarding your organization against liabilities.

2. Timesheet Management

One of its core functionalities, TimeAttend’s timesheet feature, has several configurable options, so a gamut of business scenarios can be met. The system has several predefined timesheet period types to choose from, such as weekly, biweekly, or monthly. Alternatively, you can configure one of your own. Helpfully, the timesheet period can be defined for the whole system or differentiated by employee type or department. Besides, once you set up your employee’s pay rates and overtime policies, the system automatically applies these settings to your payroll calculations.

The platform’s timesheet templates also give you another layer of flexibility and control. Here, you can build a unique template that reflects your business needs by tweaking user or manager permissions, adding custom fields, and setting up workflow conditions to ensure one or multiple approvals occur before a timesheet can be submitted. Importantly, you can also choose to automate some steps in the timesheet approval process, so it moves down the pipeline quicker. The system sends out reminder notifications to employees and managers alike to ensure the timely submission of timesheets.

3. Time Off Management

Like the timesheet settings, TimeAttend’s time-off feature is also highly customizable. Everything from the type of time off (vacation, sick days, jury duty, etc.) to pay rates and approval pathways for each can be formatted. Importantly, the platform allows you to set accrual policies that define how much time off an employee can take. So, every time you assign a new time-off type to an employee, they automatically get your policy configuration as well. This provision ensures that there is no ambiguity about the parameters.

Additionally, you can set accrual rules that automatically add time off for employees on a weekly, monthly, quarterly, or annual basis, an excellent way to minimize a supervisor’s administrative workload. What is also nice is that you can set up multiple accrual policies for a single time-off type. The additional rules can be configured to become active after a defined period. This feature is useful if your business allows employees increased time-off allotments with every additional year of service.

4. Scheduling Features

There are two types of scheduling you can do with TimeAttend: Office scheduling and shift scheduling. While the former is available for all its subscribers, the latter can be accessed only by users of the Workforce Management and Global plans. The difference between the two scheduling types is that office schedules are fixed while shift schedules can be variable and fluctuating.

No matter the type, creating an employee schedule on the platform is an easy task. The software’s schedule manager displays a calendar-like grid where you can click on a day to schedule your shifts. Alternatively, the software allows you to assign shifts to multiple days and users at once, which is a neat, time-saving feature. Furthermore, you can move shifts around by merely dragging and dropping them to a new day. Once you have set up your schedules, you can publish your shifts, and the system will notify all scheduled employees.

5. Employee Portal

TimeAttend’s employee portal is a modest one. Employees can use this avenue to view and update their details. They can also utilize it to clock in or out, submit their timesheets, and request time off. While employees cannot edit their timesheets, they do get to see a list of all their approved timesheets complete with details such as timings, manager notes, and GPS location pins. Furthermore, workers can also view their office and shift schedules. They cannot, however, use the portal to swap shifts or request for shift changes.

6. Analytics

The platform offers its users close to 30 predefined reports in several categories, ranging from timesheets and time off to expenses and payroll. The system also allows you to configure custom reports across its various modules if that does not satisfy you. This option is, however, not available for subscribers of the Quick Start plan. You can edit the default reports by adding or deleting data columns according to your requirements. Uniquely, you can also create custom columns by creating a formula that combines existing data columns. Besides, you can also edit reports by changing the filters such as the date range, users, department, or location. Generated reports can be saved or shared with other users. What’s nice is that if you set a report schedule, the software automatically generates and sends the report at your set times.

INTEGRATIONS

With around 30 third-party connections, Replicon TimeAttend’s integrations are middle-of-the-road stuff. While its numbers are not as robust as some of its competitors such as Bitrix24 and TimeCamp, they are also not as shockingly low as others (looking at you Timesheet.com). As can be expected, most of these connections are with external accounting, CRM, HR, and project management apps. In addition to these, the platform has an open API called RepliConnect API. RepliConnect allows developers to build bi-directional integrations with any open application. It works with almost every programming language and is included with all Replicon SaaS products.

Here are some of TimeAttend’s important integrations:

  • Quickbooks Online
  • Xero
  • Salesforce CRM
  • FreshBooks
  • MS Dynamics
  • MYOB
  • Oracle JD Edwards
  • ADP
  • Paychex
  • Workday
  • BambooHR
  • Atlassian
  • Zendesk
  • GitHub
  • Slack
  • Asana
  • Wrike
  • MS Project
  • SAP Concur

More About Replicon TimeAttend Software

Set Up And Ease Of Use

Signing up to use Replicon TimeAttend is a hassle-free process that only involves providing some basic business information. Once in, however, you will need some time to set up the software as there are several settings, policies, and rules you must define if you want to get the most out of the platform. Though time-consuming, it is hardly a daunting task and can be managed by non-techies too.

Helpfully, the platform has a data import tool called RIA (Replicon Import Add-In) that simplifies the process a good bit. RIA is an Excel add-in you can use to import bulk data into the system. So, if you already have spreadsheets set up with timesheets, expenses, projects, or employee names and designations, you can import the whole lot and save the time needed for manual entry.

The system also comes with some pre-configured data, so you have a general idea of how things work. What is not so great is the platform’s user interface, which feels dated, like it hasn’t been upgraded since its launch in 1998. Thankfully, this does not reflect in its performance as the slightly antiquated UI aside; the software is easy to navigate through. The main horizontal menu hosts all the software’s features. Clicking on one of them opens a vertical menu on the left side of the screen that allows you to access its tools and settings.

Device Compatibility

Desktop Browser App

Android App

iOS App

Windows Phone App

Apple Watch App

X

X

TimeAttend boasts of robust Android and iOS applications that give you as much functionality as its desktop version does. So, employees can submit their timesheets, managers can approve them, and admins can view and edit schedules even on the go. Also, the app allows you to enter and submit expenses, a boon for sales teams who are on the road a lot. If your company requires a proof, you can also take pictures of your receipts and attach them to your expense sheets. Importantly, the real-time data sync between the mobile app and the Replicon system ensures there are no gaps in information.

Like the desktop iteration, the mobile app also has a supervisor dashboard that shows pending approval items, employees on the clock, and team analytics. Another notable feature is the mobile app’s geofencing and GPS monitoring capabilities that allow managers to check in on their remote teams. The app pinpoints an employee’s location when they punch in or out. Supervisors can not only view this feature in real-time, but they can also track location details for past time entries to ensure data accuracy.

Customer Service

The company’s customer service offerings reflect its user-centric product values. There are plenty of ways you can get in touch with the platform’s customer reps. These include email, live chat, and phone. The live chat option is particularly effective, with the company’s agents typically taking only a few minutes to respond. The company offers 24/7/365 support to all its users. Besides, you can also fill out an online form on the company’s website to submit a query. Importantly, the reps are generally friendly, knowledgeable, and seem eager to help.

Along with its stellar customer service outlets, Replicon TimeAttend also has a well-endowed knowledgebase. This self-help portal comes packed with plenty of setup guides, feature overviews, and troubleshooting documents. It also has a library of about 10 product demo videos. These are videos ranging in 3 to 8 minutes that succinctly cover all the software’s features. For a more in-depth look at its tools, there are many on-demand 30-minute webinars that you can peruse through. Besides, the company regularly holds multiple live webinars every week for which you can register.

Online Security

You cannot be a credible software provider for over two decades without strict online security measures in place. Accordingly, Replicon TimeAttend’s security features are robust, uncompromising, and focused on ensuring that their customer’s data is secure. The company regularly subjects itself to and passes service audits conducted by the American Institute of Certified Public Accountants (AICPA). Besides, the software is also GDPR and FedRAMP compliant. On the user side, the platform allows you to set access limits so your employees cannot view unrelated data. This feature, however, is available only to subscribers of the Workforce Management and Global plans.

Here are some of its essential security features:

  • Data encryption at rest and in transit
  • HTTPS for all its pages
  • Multi-factor authentication
  • Single sign-on with SAML (Security Assertion Markup Language)
  • Daily data backup at multiple secure data centers situated in different geolocations.

PROS AND CONS

PROS

  • Robust time tracking, timesheet, and time off features
  • Affordable and scalable pricing
  • Powerful reporting tool
  • Easy-to-use shift scheduling
  • Solid Mobile apps
  • User-friendly interface
  • Good customer service

CONS

  • Moderately time-consuming setup
  • Dated user interface
  • Sign-in kiosk (CloudClock) available only for iOS devices

CONCLUSION

Aside from a dated user interface and the unavailability of CloudClock for Android devices, there is not much to dislike about Replicon TimeAttend. Its core functionalities of time and attendance tracking, along with the timesheet management tools, are faultless. Add to that its general ease-of-use, stellar customer service, and robust mobile app, and it is easy to understand the company’s longevity and popularity. It should undoubtedly be one of the top contenders if you are looking for an accurate time and attendance keeping software to help run your business smoothly. If nothing else, its precise features merit that you take its tools for a spin by availing of the software’s 14-day free trial.

USER REVIEW

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