Zoho Recruit Review

Zoho Recruit Review
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Pros

  • Splendid features in every pricing plan
  • Intuitive user interface
  • AI assistant helps talent identification
  • Multi-language support
  • Wide range of integrations options

Cons

  • Steep learning curve
  • Poor customer service

ABOUT

An organization is only as good as the employees that work in it. Hence, selecting the right applicant to help your business is of utmost importance. Most organizations use applicant tracking systems to handle recruitment and hiring needs. They are used by companies for in-house hiring or by staffing agencies to conduct their operations.

Zoho Recruit is a cloud-based applicant tracking system that provides end-to-end applicant tracking solutions for HR administrators and staffing agencies. It helps them source, track, and hire the best candidates for the available roles.

Who Is Zoho Recruit For?

This solution is a perfect option for corporate HR. For big businesses, there is a constant need to evaluate and hire talented individuals to fill up available positions. This requirement necessitates the use of an efficient software solution to keep track of all applicants.

Staffing agencies, too, require these features to ease their workflow. The very foundation of such agencies is to match the right candidate to the right business for the best possible results. To ensure this, it helps to have an array of automation tools and other invaluable features at your disposal.

Hence, Zoho Recruit is ideal for corporate HRs and recruitment agencies that recruit for permanent and temporary roles. As you will see, this software has a vibrant mix of features and integrations to suit your needs.

PRICING

There are four pricing schemes available, including a free version. Obviously, as the price increases, the product tier and the feature-set increase along with it. The software also offers a free trial to get a feel of how these features operate. Below, I have listed the pricing options and the features that you’ll get in each tier.

 

Plans

Forever Free

Standard

Professional

Enterprise

Price per month

$0 for 1 recruiter

$25/recruiter

$50/recruiter

$75/recruiter

Basic applicant tracking

YES

YES

YES

YES

Interview scheduling

YES

YES

YES

YES

Product customization

YES

YES

YES

Field level security

YES

YES

YES

Custom links

YES

YES

YES

Resume parsing

YES

YES

YES

Formatted resume

YES

YES

YES

Careers website

YES

YES

YES

Zia candidate matching

YES

YES

Pre-Screening assessments

YES

YES

Custom modules

YES

YES

SMS and PhoneBridge integrations

YES

YES

Candidate portal

YES

YES

Radius search

YES

YES

Client portal

YES

Vendor management system

YES

Approvals

YES

Territory management

YES

Employee referral

YES

Custom buttons and functions

YES

Blueprint

YES

Autoresponders

YES

 

FEATURES​

  1. Sourcing techniques
  2. AI assistance
  3. Assess and evaluate
  4. Candidate experience
  5. Applicant tracking
  6. Recruiting automation

Sourcing Techniques

It is a given that the quality of candidates hired is directly dependent on the quality of the applicant pool. For this reason, it becomes essential to reach out to all potential candidates and leave no stone unturned. Once that is done, you need to sift through the resumes and pick the perfect match for you. For all this, Zoho Recruit has baked some neat features into their software.

Job Postings

You no longer need to manually create a job posting on the world’s leading job boards. Enter the details once, and it gets pushed onto all major job boards to find the best candidates.

The software also leverages the power of social media to reach out to candidates. LinkedIn and Facebook are two massive platforms where several people search for jobs. You can make use of the ‘Apply With LinkedIn’ feature and/or the ‘Facebook Jobs’ section of the social media platform. All of these circles back to the original theme of leaving no stone unturned.

Candidate Shortlisting

Analyzing a candidate begins with their resume. To greatly simplify this process, the software lets you search across all applicants and narrow down the best-fit candidates. To achieve this, you can access their resume and initiate further processing based on what you’re looking for.

You can also standardize your company’s resume format by parsing the applicants’ resumes. Tools like Resume Inbox, Resume Extractor, and Formatted Resume prove indispensable for this purpose.

Employee Referral Portal

This feature lets you use your employees to expand your sourcing network. Corporate HRs can manage all such referrals and evaluate the applicants. This feature dramatically increases the reach of your posting to multiple circles and increases your chances of finding the perfect match!

Vendor Portal

You can use this feature to improve the relationship between you and your vendors. You can customize the portal to reflect your vendor’s branding and let recruiters add applicants. You can then consider these candidates for job openings.

AI Assistance

It is more than just a buzzword in today’s era. The proliferation of AI has lent its hand into massive developments across many fronts. This software also uses the power of AI to find the right candidates with minimal effort.

Perfect Candidate Matches

Zoho’s AI assistant, Zia, helps you get your work done exponentially quicker. The AI assistant goes through the applicant resumes and gives you a ranked list of potential candidates. They are also graded based on how much they meet the job requirements.

Additionally, you can set must-have and nice-to-have skills before publishing the job posting itself. Once the applications file in, Zia scours through them and calculates the applicants’ skill scores. This feature helps you identify potential hires instantly.

Increased Search Accuracy

The AI engine also helps improve the accuracy of your searches. It uses semantic search to match all the key criteria that are outlined in your job description. This process gets done in just a few milliseconds irrespective of the size of your applicant pool.

Zoho Recruit’s ‘Smart Search’ feature acts very similar to Google Search. It begins to scan your database the moment you start typing. This way, you are presented with the desired results even before you finish typing. It may not sound like much, but it does drastically reduce time-to-hire.

Assess And Evaluate

A good recruiter must be able to choose from the pool of applicants and effectively evaluate talent. Besides, each company has its assessment strategies to fit its operations. Using the software, you can set templates and ensure consistency across all hires.

Client Portal

As a hiring agency, your clients’ satisfaction is paramount to your success. The software offers a dedicated portal for your client, where they can create new job openings. Furthermore, they can give feedback about the candidates submitted and make well-informed decisions.

This facility allows you to maintain your relationship with your clients, in turn, driving more business. The feedback feature also lets you gauge your decisions and tweak them as required. It forms a self-sustaining loop of sorts that improves the overall quality of the applicants.

Comprehensive Evaluation Of Candidates

The software understands that a candidate is more than just two sides of an A4 sheet. Resumes seldom give the entire picture of a candidate. For this purpose alone, you can create pre-screening assessments to measure candidates’ skills. This step helps you direct them to roles that best suit their profile.

The software also lets you evaluate the background of a candidate using the built-in background checker. You can thus maintain compliant and safe hiring practices in your firm. The background checker offers multiple checking packages to cater to the needs of your organization.

Digital Signature On Documents

Candidate acceptance can now be made digital. You can use services like Zoho Sign, DocuSign, or Adobe Sign to get digital signatures. With just a few clicks, you can also send offer letters with your digital signature on the document.

This digitization reduces paperwork and the time associated with it. Hence, the hiring of candidates becomes a quick and hassle-free affair. This situation is ideal for corporate HRs who deal with multiple openings daily.

Candidate Experience

In today’s day and age, it is imperative to leave a good impression in the minds of your candidates. For this reason, they must have a pleasant end-to-end experience. Zoho Recruit has some tailor-made features to make this experience a breeze.

Build An Employer Brand

The software lets you build a custom ‘Careers’ page on your website. This way, candidates can look for job openings that are perfect for them. Furthermore, it increases the brand value of your website, and in turn, your company.

You can also manage your entire email marketing process from within the software. You can track responses from your candidates and clients while also analyzing campaign data. Furthermore, you can generate more effective campaigns for more reach.

For The Candidates

The software lets you build a dedicated platform for the candidates. This way, you can bring them directly to the recruitment process in your company. From there, they can apply to the job openings that they desire and leave their information for future use. They can also view the status of their applications.

The software lets you implement out-of-the-box strategies to contact candidates by using smart integrations. You can reach out to them via SMS or phone calls using integration solutions. You can also send notifications to clients and candidates through these channels.

Applicant Tracking

It is common knowledge that numbers do not lie. The more data-driven your recruitment is, the more robust the results will be. Zoho Recruit offers many tools to help you on this front.

Almighty Analytics

The software lets you compile the numbers from various job boards. This data helps you get a picture of your sourcing numbers and how successful they are. Also, you get a list of perfect candidates from the applicant pool, all in one place.

You can also generate comprehensive reports from the data that Recruit churns out. Moreover, you optimize the recruiting process by tracking the KPIs relevant to your firm. All this ensures a steady level of quality of operations.

Candidate Hiring Pipeline

It always helps to have a snapshot of your hiring pipeline. The software neatly lays out the openings and the status of each opportunity. The information is presented in a panoramic manner, and this helps improve the overall recruiting experience.

Recruiting Automation

Zoho Recruit allows you to speed up your recruitment process end-to-end. You can achieve this by automating all mundane tasks. The software will enable you to set up automated notifications, emails, alerts, etc.

Structured Hiring

The importance of having a well-defined hiring process is essential for any company. However, most of the processes happen offline. The software offers blueprinting solutions to help integrate this into your workflow. This way, you can capture all relevant details of your hiring process to ensure consistency.

Furthermore, corporate HRs can define a reporting hierarchy for the organization. This strategy allows you to control data access based on your organizational structure. As a result, you have full control over data privacy and access.

Unparalleled Flexibility

The software allows you to automate individual sections of your recruitment. You can trigger specific actions based on rules defined by you. Also, fields will get updated, and alerts will be sent based on these rules.

The flexibility does not stop there. The software lets you customize your experience and make it ideal for your use cases. You can personalize all the organization settings and set it up the way you want it. This customization is a nice touch to make sure that all users are satisfied with their experience.

INTEGRATIONS

Powerful integrations help to expand the functionality of any software. In the case of Zoho Recruit, these options pretty much cover the entire spectrum of your needs. Integrations are available in the following categories:

  1. Zoho apps
  2. Social media
  3. Essential apps
  4. Collaboration apps
  5. Bulk messaging apps
  6. Zoho Phonebridge

Under ‘Essential apps,’ you have the power of syncing with G-Suite and its features. You also have the option to link with Zapier and take your cross-platform experience to new heights.

More About Zoho Recruit

Setup And Ease Of Use

Setting up the software is a rather straightforward affair. First, you have to personalize your Zoho Recruit account by adding a timezone and location along with a digital signature. This signature will be used in business emails sent via the software.

Next, you have to enter details about your organization. This information includes your company details and fiscal year information. Once you select the start month, fiscal quarters are demarcated automatically, saving you time.

Lastly, you can add users and dictate their roles. You can also add their profiles that define their access permissions to the various modules within the software. From there on out, the user experience is a breeze.

The dashboard is simple and intuitive while also providing the essential features that you might need. The ‘Help’ section of their website greatly reduces the learning curve.

Device Compatibility

Desktop Browser App

Android App

iOS App

Windows Phone App

Apple Watch App

X

X

This software runs on multiple platforms for maximum coverage. Having the option of iOS and Android mobile applications ensures that no employee/client gets left behind. You can review candidates, make phone calls, schedule interviews, and so much more, using the mobile app. It lets you work without needing to be physically present at your desk.

Customer Support

After-sales service forms an integral part of any software experience. Zoho Recruit offers a wide array of help and support to help you out. There are many resources available on their website in different forms.

They offer a comprehensive setup/help guide that covers almost every aspect of the platform. Along with this, there is an ever-growing library of video tutorials and blog articles. Besides, they conduct webinars periodically, which are free of cost. These resources should cover most problems that users might face.

Zoho understands that your organization is unique, and so can be your problems. For this reason, they offer support via email. You can reach out to them at [email protected] and wave your problems goodbye.

Online Security

Zoho is a renowned supplier of SaaS products to millions of users all over the globe. Hence it comes as no surprise that data security and integrity are at the forefront of their operation. They have robust security features that cover multiple areas of vulnerability, including employee-level security, physical security at data centers, data encryption, etc.

A lot of attention is given to the personnel in data centers. Everyone cannot access all parts of the building, and permissions are dictated using access cards and a strict approval system. There is 24/7 monitoring of premises using CCTV. Moreover, customer data is encrypted at every stage. They use complicated ciphers and algorithms to ensure the integrity of customer data.

As a customer, you have the option to set strong passwords and enable multi-factor authentication. This security feature lets you keep your data safe from prying eyes. All this is a testament to how Zoho truly cares about their customers’ data.

PROS AND CONS

PROS

  • Splendid features in every pricing plan
  • Intuitive user interface
  • AI assistant helps talent identification
  • Multi-language support
  • Wide range of integrations options

CONS

  • Steep learning curve
  • Poor customer service

CONCLUSION

Zoho Recruit is a must-have tool for corporate HRs and staffing agencies. It offers a host of features that are invaluable at the price point. The inclusion of a free version surely notches it some extra points.

It comes with the added advantage of having a mobile app on Android and iOS platforms. This addition is an understated feature that significantly improves your workflow. Also, the user interface is intuitive and super easy to use. The icing on top are the automation and integration options that expand the functionality of the platform.

Hence, I highly recommend this software for your recruiting needs. Given the size of your business, you might be able to get away with little to no expenses. Either way, for the price, Zoho Recruit is a very compelling solution.

Check out our list of the best HR Software companies

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