NapoleonCat is a top choice if you’re looking for an advanced social media management platform. Its flagship product, Social Inbox, helps businesses and individuals manage social media engagement and provide excellent social customer service across all major social platforms: Facebook, Messenger, Instagram, Twitter, LinkedIn, YouTube, and Google My Business. With its automated moderation feature, you can filter out and automatically handle generic, repetitive comments and messages or hide and delete spam. The tool’s other features include automated publishing, reporting, and competitive analysis.
NapoleonCat was founded in 2013 by Greg Berezowski. At first, NapoleonCat was supposed to be an analytics tool. It wasn’t long until the managing board noticed a strong organic demand for something else, a social engagement tool. Since then, the company has focused on delivering an outstanding social engagement solution – the Social Inbox.
Currently, the company has over 20 full-time employees who take care of clients from all parts of the world.
Who is NapoleonCat for?
NapoleonCat is a perfect solution for small businesses dealing with high volumes of engagement on social media. Teamwork-friendly solutions, such as the real-time collaboration view, make it easy for teams to collaborate smoothly even when working remotely.
The tool is a popular choice among eCommerce sellers who strongly rely on social media. The Auto-moderation feature takes the burden of replying to repetitive questions off their shoulders and allows them to focus on queries that require individual attention.
The tool is also an excellent choice for social media agencies who can share (limited) access to specific projects with their clients, which significantly improves the acceptance process. Another handy feature for agencies are white label reports. This function allows agents to prepare in-depth reports devoid of third-party branding in a matter of seconds.