- Marketing Suite
- Business Management
- Cloud-based Software
- Integrated Payments
1 – Marketing Suite
Growth is key to any business, and Booker’s Marketing Suite addresses this by helping you get more clients and retain them. You can boost your online presence on platforms like Yelp and Facebook, which will give you access to a wide range of customers; with greater visibility comes higher sales. In addition to social channels, online listings help you reach new customers. Further, Booker offers a slew of intelligent marketing techniques that automatically come into effect and enable targeted means of advertising to promote your business. This ensures that your appointment book is always full.
Take retention marketing to the next level with Booker’s powerful automation features. Smart contact lists update themselves based on your customers’ satisfaction, visit history, and other metrics that you deem essential. In effect, these lists help you pick the right clients to target marketing campaigns and deals. These campaigns are fully customizable, but you can let Booker take the reins if needed as well.
Organizing referral programs is a simple task, for Booker automates it for you. It tracks and promotes your program, rewarding those who bring more clients into the fold. The Business Intelligence Dashboard lets you visualize your decisions. In effect, it enables you to change tactics based on what works best and make the most of your marketing opportunities. Also, ratings and reviews let you determine what your organization is doing right, and what it can improve. Feedback is a powerful form of course correction that your firm can utilize to boost ratings and satisfaction.
2 – Business Management
Perhaps the most important facet of a firm is the act of keeping the business running. Booker’s Booking Suite does just that, and then some. You can book appointments from any place and at any time with Booker’s capable mobile applications. It handily organizes all your customers and employees in one place, letting you interact with them based on their needs and requirements.
In addition, it keeps track of your inventory and bookings, letting you keep tabs on the revenue-generating part of your business. Further, appointments and sales are monitored by Booker so that you can offer your clients customized and personalized experiences that will net you solid ratings and satisfaction. You can also gain valuable insights into your business with powerful reporting tools that generate reports in real-time. In effect, these can be used to spot opportunities and issues that can be dealt with swiftly.
Customer Relationship Management (CRM) is yet another important facet of doing business. You can track customers based on their visits, their expenditure, and can view total sales and craft marketing campaigns accordingly. In addition, you can glean insights from the data you receive using powerful reporting tools. You can also detect customer behaviors and trends to modify existing strategies and track their effectiveness. Further, the email builder lets you build top-notch professional emails in a matter of minutes.
3 – Cloud-based Software
The rich arsenal offered by Booker consists of numerous tools to make running your business a breeze. Online booking integrates with your website and lets you customize the experience to your heart’s content. Your customers can select a service, their preferred time, and a specific service provider, and Booker takes care of the rest. Facebook booking is also an option that you can offer your potential customers, and they can book appointments or buy gift certificates without leaving the Facebook app.
The powerful scheduler lets you view your appointments based on time or the employee devoted to the task at hand. You can also handle employees and their equipment from one place, ensuring the availability of resources. In addition, you can view available time slots and descriptions of the services you provide to prospective clients. Reminders and notifications, whether via email or SMS, help ensure that your clients make it to their appointments and keep them in the loop.
4 – Integrated Payments
An effortless checkout system ensures that your customers experience a smooth ride through your site. Booker’s Point of Sale software syncs with credit card processors to securely handle payments. In addition, you can accept a variety of payment options, from credit and debit cards to cash and loyalty points, capture data from every transaction, and utilize it in your reports to track the growth of your business.
You also can turn any phone or tablet into a payment terminal, which lets you authorize payments from anywhere and at any time. Booker enables you to accept signatures directly and send receipts instantly via email. Gift certificates can be fashioned for a variety of occasions, and custom branding will ensure that your firm’s offer stands out from the rest.